Weatherheadgroup | Privacy Policy

The data protection laws in Europe have changed from the 25th May 2018.

The Weatherhead Group are committed to complying with the Data Protection Act 1998 and the General Data Protection Regulation 2018. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights.

WHAT PERSONAL DATA?

We will receive your personal data only when you provide them to us yourself. By providing your details you accept and agree to this Privacy Policy.
The Weatherhead Group require the following information in order to provide an efficient service to our customers

Contact Details – your name, address & telephone number

E-mail addresses of those customers who prefer emailed correspondence (including invoices, statements).

Information about the service we provide to you (including for example; what we have provided to you, when and where and how much you paid).

Correspondence – we collect any additional personal data you may provide us from time to time if you contact us by email, letter, and telephone or through our website.

HOW DO WE USE YOUR PERSONAL DATA?

All personal data that we obtain about you will be used in accordance with the current data protection law and this Privacy Policy. In nearly all cases we only hold your name, address, contact phone number and email address for the purposes of offering you information we feel is relevant to the ongoing services we provide, or to assist us in contacting you in relation to the day to day running of our business.
We may share your personal information with any person working within the Weatherhead Group on a need to know basis to ensure we are able to perform our obligations to you.
We will not, sell, distribute or lease your personal information to third parties.

YOUR PREFERENCES, RIGHTS AND KEEPING YOUR INFORMATION UP TO DATE

Please note that at all times you are responsible for updating your Personal Data to provide us with you most current contact details. We will retain your information for as long as your account is active or as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Otherwise, we securely erase your personal data from our systems when it is no longer needed. You have the right to ask us for a copy of all the personal data held about you. The information will be sent to you as soon as possible but this will not be later than one month after the original request, please note a small fee may be payable.
If, for any reason, you wish for your details to be removed then you can request for us to do so by emailing weatherheadgroup@hotmail.co.uk or by post to Lower Little London Farm, Little London, Dunsmore, HP22 6QQ. Rest assured we will remove your data with immediate effect.

THIRD PARTY WEBSITES

This Privacy Policy applies only to personal data collected and processed by The Weatherhead Group but our website may contain hyperlinks to websites owned and operated by third parties. Once you have used these links to leave our site, you should note that we do not have any control over that other website and you should exercise caution and look at the Privacy Policy applicable to the website in question. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Like most websites, this website may use cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer and allows us to recognise you as a user when you return to our site using the same computer and web browser.
Due to the communications standards on the Internet, when you visit our web site we may automatically receive the URL of the site from which you came and the site to which you are going when you leave our site.
We may also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), details of your computer operating system and the type of web browser you are using, as well as the name of your ISP.
This information is used to analyse overall trends to help us improve our service, but is not linked to personally identifiable information in any way.

SECURITY AND PAYMENT INFORMATION

No bank account details are stored on our database or in paper form.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy was last updated on 24 May 2018.
This Privacy Policy may be updated from time to time, so you may want to check it each time you provide personal data to us.