The data protection laws in Europe are changing from 25th May 2018.
The Weatherhead Group are committed to complying with the Data Protection Act 1998 and the General Data Protection Regulation 2018. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights.
WHAT PERSONAL DATA?
The Weatherhead Group require the following information in order to provide an efficient service to our customers
- Contact Details – your name, address & telephone number
- E-mail addresses of those customers who prefer emailed correspondence (including invoices, statements).
- Information about the service we provide to you (including for example; what we have provided to you, when and where and how much you paid).
- Correspondence – we collect any additional personal data you may provide us from time to time if you contact us by email, letter, and telephone or through our website.
HOW DO WE USE YOUR PERSONAL DATA?
We may share your personal information with any person working within the Weatherhead Group on a need to know basis to ensure we are able to perform our obligations to you.
We will not, sell, distribute or lease your personal information to third parties.
YOUR PREFERENCES, RIGHTS AND KEEPING YOUR INFORMATION UP TO DATE
Please note that at all times you are responsible for updating your Personal Data to provide us with you most current contact details. We will retain your information for as long as your account is active or as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Otherwise, we securely erase your personal data from our systems when it is no longer needed. You have the right to ask us for a copy of all the personal data held about you. The information will be sent to you as soon as possible but this will not be later than one month after the original request, please note a small fee may be payable.
If, for any reason, you wish for your details to be removed then you can request for us to do so by emailing firstname.lastname@example.org or by post to Lower Little London Farm, Little London, Dunsmore, HP22 6QQ. Rest assured we will remove your data with immediate effect.
THIRD PARTY WEBSITES
Due to the communications standards on the Internet, when you visit our web site we may automatically receive the URL of the site from which you came and the site to which you are going when you leave our site.
We may also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), details of your computer operating system and the type of web browser you are using, as well as the name of your ISP.
This information is used to analyse overall trends to help us improve our service, but is not linked to personally identifiable information in any way.
SECURITY AND PAYMENT INFORMATION
No bank account details are stored on our database or in paper form.